Troubleshooting

Please contact customer support to explore options

Check weather it Is on mute.
Try playing Music Player.
Check to ensure that you are using the correct bottom to increase volume
Please try to reset the tablet

Un-Plug and re plug back.
Please try to reset the tablet
Check and confirm if LED Light is glowing.

Reconnect the keyboard to the Tablet (Blue-tooth)
check if Blue-tooth enabled
Step 1: Turn on the power toggle switch. The state indicator light will be on for 5
seconds, and then the light will go off.
Step 2: Press the “connect” button, the Bluetooth indicator light will be blinking, the
keyboard is now ready to be connect to tablet computer.
Step 3: On the tablet, select: Setting-Bluetooth-on. The tablet computer will
automatically search for a Bluetooth-available device. Wireless Keyboard
is found and click on the device to connect. (The keyboard name:
Bluetooth 3.0 keyboard)
Step 4: Use the key board to enter the password code as displayed on screen.
Step 5: Wireless Keyboard connected successfully. Bluetooth indicator light will go
Off.

Do you have a LED light glowing on the unit.
Press the buttons on the unit to check if any buttons are functioning.
Please try to reset the tablet

Do you have a LED light glowing on the unit.
Check to see if the unit fully charged.

Provide the unit a full charge.

Check the USB cable and adapter.

Please perform a hard reset.
Please also contact customer support to explore options if needed.

Check with the USB Cable.
Do you see a battery Indicator when to plug in the unit to charge.
have you tried charging the unit with the different adapter or the USB.

Confirm what kind of Network you are trying to connect Wi-Fi (Private or General)
Check for the signal strength (Should be within 50Ft from the router
Check for the password entered correctly – Open web browser and try to browse internet
Check for the exact error message (If problem with IP address , suggest the customer to contact the service provider)

Please note that HDMI cable is needed for HD channels.
Please check to see if the channel you have selected is HD and/or if the channel provider is sending an HD signal.

Check if you have a timer set on the TV or if you have an energy saving mode on (please refer to your manual as all models are different).
If needed – Please perform a hard reset on the TV. (refer to user manual)

Check with different channels.
Check with the menu options to see if you are on the correct source input
Please perform a hard reset on the TV. (refer to user manual)

Press and select the correct source or the input button .
Highlight DVD and press the Enter button.

Mount the Roku stick on to the MHL port (Not the USB port).
It is at the rear of the unit. – Select ‘ROKU’ as source/input and follow instructions on the screen.
Please check with the included instructions that are located and detailed for ROKU registration and operation.

Check with different channels.
Check with the menu options to see if you are on the correct source input

Please perform a hard reset on the TV. (refer to user manual)

Check and confirm if the LED light glowing on the front bottom of the TV .
Please check with a different power source from a different wall outlet
Check if the previous picture mode has been changed
Once pressed the menu – look for menu Options on the screen
Check with different channels.
Please perform a hard reset on the TV. (refer to user manual)

Check and confirm if the LED light glowing on the front bottom of the TV .
Please check with a different power source from a different wall outlet
Check if the TV is plugged in to a power bar and if the power bar has a switch to turn on/off

Press the mute button to see if this helps
Check by increasing the volume.
Check if all cables are connected securely.
Please perform a hard reset on the TV. (refer to user manual)

Check with different channels.
Check if all cables are connected securely.
Check if any electronic items like speakers are placed nearby to the unit.
Please perform a hard reset on the TV. (refer to user manual)

Please check with different channels.

Check with menu options from your cable or satellite box
It would be suggested to contact your cable service satellite provider.

Check power level of the batteries and replace with new batteries if needed.
Check with the polarities of the batteries .
Check with lens of the remote control ensure signal to TV is not blocked
If still the same inform to place an order for the Remote control ,

Please aim the remote into a smartphone or cellphone camera.

1. Pick a device to use: Digital Camera – or your Smart Phone and then turn the camera on.
2. Point the end of the remote control with the IR emitter at the camera or camcorder lens.
3. Look at the viewfinder or LCD screen.
4. Press and hold one of the buttons on the remote control.
See if you see a blinking light when you press a button on the remote from the front of the remote while looking at the screen on your phone.

Press and hold the power button on the unit for about 10sec.
Unplug the power from the TV and plug back in after 1 minute

Check with different channels.
Check if all cables are connected securely.
Check with the menu options to see if you are on the correct source input
Please perform a hard reset on the TV. (refer to user manual)

Change the source to the respective connection.
If Tv is not showing picture or sound of show and only shows “no picture” TV appears to be fine. Please contact the cable or satellite service provider
If needed – Please perform a hard reset on the TV. (refer to user manual)

Check if symptom is with all discs or with particular disc.
*Check with different brand new disc
Please try playing disc that was working on previous use

Please note and confirm that this unit is only compatible with Region 1 Disc (US).
. Please note to attempt and use a DVD lens cleaner.

Press the menu button – see if you can view the menu options on the screen
*Check with different brand new disc
Reset the unit (refer to your user manual)

Check power level of the batteries and replace with new batteries if needed.
Check with the polarities of the batteries .
Check with lens of the remote control ensure signal to TV is not blocked

Please aim the remote into a smartphone or cellphone camera.

1. Pick a device to use: Digital Camera – or your Smart Phone and then turn the camera on.
2. Point the end of the remote control with the IR emitter at the camera or camcorder lens.
3. Look at the viewfinder or LCD screen.
4. Press and hold one of the buttons on the remote control.
See if you see a blinking light when you press a button on the remote from the front of the remote while looking at the screen on your phone.

Push the power button and hold it for 3 to 5 secs
Then leave the unit idle for 30 seconds
If needed – unplug and reconnect the power back in after 1 minute

Check with the AV cables – confirm if connected properly
Check with the power cables – confirm if connected properly
Unplug and reconnect the unit
Please perform a hard reset on the DVD player (refer to user manual)

Check the child lock settings (see manual)
Check if the button are stuck on the unit .

* Check if the unit is placed near an object that may be interfering with the back fan motor area.
* Check if any metal objects in cooking area. (remove)
Call our technical support line

Check to see if your unit is powered on
Please perform a hard reset on the DVD player (refer to user manual)

Check if there are any magnetic items near the unit
*Check with different brand new disc
Please try playing disc that was working on previous use
Reset the unit (refer to your user manual)

Check the eject / open and close button on the remote control
Check the eject / open and close button on the main unit
Please perform a hard reset on the DVD player (refer to user manual)

Try to slowly increase the volume level.
Try to increase the volume from Minimum to Maximum.
*Check with mute button.
*Check with different brand new disc
Reset the unit (refer to your user manual)

Try to press and hold the power button for 5-10Secs.
Please perform a hard reset on the DVD player (refer to user manual)

Check and confirm if your model is chargeable unit
Check with the car or home adapter to see if properly plugged in.
Check with different wall socket. (home)
Check with different car plug
Do you see a battery Indicator when to plug in the unit to charge.
Please perform a hard reset on the DVD player (refer to user manual)

On the unit Press and hold the child lock to activate and deactivate feature

Check with the LED light or clock is noted on the screen
Check if the power cord is damaged
Check the power cord is plugged in
Check with the different wall outlet (Home)

Check if setting cooking time of just the timer in the unit
Check if the door is closed securely
Call our technical support line

1) press the start /stop button and hold it for 10 seconds and leave it idle for 30mins

Press and hold the Snooze Button to Stop the Alarm

Press the TIME set Button , Use the VOL – / Vol + Key to adjust and press enter

Check if symptom is with all discs or with particular disc.
*Check with different brand new disc
Please try playing disc that was working on previous use

Please note and confirm that this unit is only compatible with Region 1 Disc (US).
Please note to attempt and use a DVD lens cleaner.

Turn on the unit
Push the power button and hold it for 3 to 5 secs
leave the unit idle for 30 secs mean while unplug the cables connect to the DVD player and unplug from the wall outlet
After 30 seconds reconnect back the cable and reconnect back to the different wall outlet.

Press the Alarm Button , Use the VOL – / Vol + Key to adjust and press enter

1. Connect the mp3 player to the computer using USB Cable .
2 .Once the MP3 player is recognized in the computer.
3. Now open windows media player. you should see an option on the right hand side / top of the computer called as synchronization just click on sync.
4 Now drag the song from the song list to right hand side. of the computer and then click on start sync

THE CHARGER WHICH IS CONNECTED TO THE WALL OUTLET IS CALLED AC ADAPTOR.
THE CHARGER WHICH IS CONNECTED TO THE COMPUTER IS CALLED A USB CABLE.

– First connect the device to the computer
Can you please connect the Mp3 player to the computer using USB cable.
– Inform to charge In this case for the very first time you need to
connect the device to the computer and charge it for 8-9 hrs
– From the next time Now from the second time you need to charge the unit for 4-5hrs.

Press and hold that button manually for 5 secs

Recharge the unit by connecting it to the computer using USB cable for 3-5hrs time then try to use the Unit.
-check if the Mp3 player is in Unlock mode
-press and hold the Play button for 5 secs
-press and hold the reset button on the unit for 5 secs You can locate the reset hole or button at the side panel

Press and hold the reset button on the unit for 5 secs You can locate the reset hole or button at the side panel

Check with the different wall outlet (Home)
Check with the different car outlet
Do you see any LED light glowing on the unit.
Check the condition of the USB/power cable.

Connect the mp3 player to computer using the USB cable.
Please open my computer or the computer icon on your desktop.

Please give a double click on the option called as removable disk.
(which is recognised by the mp3 player)
Right click on the removable disk.
Select the option called format from the drop down box.
Now select FAT32 and click on start in order to format the player.
Once you format you can go back to downloading procedure.

Press and hold the play button on the unit manually for 5 secs
-check using a different set of head phones
-make sure that the mp3 player is in the Unlock mode
-increase the volume to the fullest By pressing the Vol + button Links
-press and hold the reset button on the unit for 5 secs You can locate the reset hole or button at the side panel Links

Connect the device to the computer
-connect the device to a different USB port on your computer
– restart your computer and then check

– Try using a different USB cable or connect to a different USB port on the Computer.

Make sure you have charged the unit through the computer for 4-6 hrs
-Select the touch screen option Okay now press settings option on the main menu
-Press System option on the sub menu and choose “touch calibration”
– Now use the touch pen to proofread cross centre for 3 times
-press and hold the reset button on the unit for 5 secs You can locate the reset hole or button at the side panel

Connect the SKCR2706BT-B via AV cables or HDMI (LEFT SIDE of unit) (AV cables use # 2, 3 and 4 inputs) + (HDMI #5 input).
Then select AV signal source by pressing the source key (key # 30) on the remote

>> Option 1 for connection -> LINE IN connect and use RCA AV cables (Yellow, Red and White)
>> Option 2 for connection -> HDMI PORT-> use HDMI CABLE (Cable Box or Satellite box needs to be set to 1080p output)

If you are using Digital antenna –

Please refer to page 5 of the manual to confirm connection to the RF IN input (# 8 input)
Please note to use the RF IN on the REAR SIDE of the unit. Then proceed to perform the channel scan.

If you are using an HDMI cable – then connect it via HDMI first and select HDMI source.
– If SKCR2706BT-B shows no signal, then connect the Cable Box or Satellite box to another TV 1st and to call cable/satellite company to setup the output to 1080p
– Once the Cable Box or Satellite box is set to output to 1080p – it can then be used with the SKCR2706BT-B via AV signal source.
>> Please check and confirm if the service provider box resolution settings are set to 720P

>> Please call your service provider if needed – for assistance in changing the settings on your cable/satellite box to 720P

1st confirm what signal source you are using

– Digital Antenna?
– Cable Box or Satellite box?

No, we require a proof of purchase to verify date of purchase and that the product was sold by a reputable dealer. If you purchased the product online you should be able to download a receipt through your account. If you purchased the item in the store many retail stores can reprint your receipt upon request.

The warranty period begins immediately after the date of purchase, check your manual, if your unit is covered for 1 year (365 days) then please contact support@curtiscs.com to begin the warranty process. If your unit is covered for 90 days, unfortunately the warranty period has expired. We strongly encourage everyone to test all units immediately when you bring them home to avoid disappointment.

A proof of purchase is required, please reach out to the gift giver they may have the receipt or have access to a copy.