Frequently Asked Questions

Press and hold that button manually for 5 secs

Recharge the unit by connecting it to the computer using USB cable for 3-5hrs time then try to use the Unit.
-check if the Mp3 player is in Unlock mode
-press and hold the Play button for 5 secs
-press and hold the reset button on the unit for 5 secs You can locate the reset hole or button at the side panel

Press and hold the reset button on the unit for 5 secs You can locate the reset hole or button at the side panel

THE CHARGER WHICH IS CONNECTED TO THE WALL OUTLET IS CALLED AC ADAPTOR.
THE CHARGER WHICH IS CONNECTED TO THE COMPUTER IS CALLED A USB CABLE.

– First connect the device to the computer
Can you please connect the Mp3 player to the computer using USB cable.
– Inform to charge In this case for the very first time you need to
connect the device to the computer and charge it for 8-9 hrs
– From the next time Now from the second time you need to charge the unit for 4-5hrs.

Connect the mp3 player to computer using the USB cable.
Please open my computer or the computer icon on your desktop.

Please give a double click on the option called as removable disk.
(which is recognised by the mp3 player)
Right click on the removable disk.
Select the option called format from the drop down box.
Now select FAT32 and click on start in order to format the player.
Once you format you can go back to downloading procedure.

1. Connect the mp3 player to the computer using USB Cable .
2 .Once the MP3 player is recognized in the computer.
3. Now open windows media player. you should see an option on the right hand side / top of the computer called as synchronization just click on sync.
4 Now drag the song from the song list to right hand side. of the computer and then click on start sync

Check with the different wall outlet (Home)
Check with the different car outlet
Do you see any LED light glowing on the unit.
Check the condition of the USB/power cable.